Versand

At Cashmere Luxe, we are dedicated to providing you with a seamless shopping experience. Here's what you need to know about our shipping.

Free Shipping 

We are pleased to offer free shipping on all orders, ensuring that your high-quality cashmere wraps arrive at your doorstep without additional cost.

International Shipping

Starting September 2025, we will transition to shipping all orders directly from our weavers in Nepal. This change will allow us to provide faster shipping. In Nepal we partner with reliable international carriers, DHL and FedEx, to ensure prompt and secure delivery.

Taxes Information

At Cashmere Luxe, we believe in transparency and simplicity when it comes to pricing. As of the new tax laws in America, all prices listed on our products are final. This means the price you see is the total amount you will spend at checkout-no hidden fees, additional costs, or unexpected taxes.

Processing Time

Orders are typically processed within 1-3 business days. You will receive tracking information once your order has been shipped.

Estimated Delivery Time

 Shipping From Nepal 3-5 days 

Shipping estimates might increase for your order during Public Holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing /delivery during peak season or before major festivals (e.g., Christmas).  Please also allow for holidays in Nepal.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number allowing you to monitor your package's journey.

Issues with Delivery

If you experience any issues with delivery or have not received your package within the estimated timeframe, please contact us at kim@cashmereluxe.com for assistance.

Missing or Damaged Items

If your order arrives damaged or you receive an incorrect item, please notify us within 24 hours of delivery. We will work to resolve the issue promptly.